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Privacy Policy

Effective date: 29 June 2026

Think Kinetic Ltd (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us or use our coaching services.

 

Data Controller

Think Kinetic Ltd

Contact: Kathleen Helm

Email: hello@thinkkinetic.co.uk

 

Information We Collect

We may collect:

  • Your name, email address and telephone number.
  • Information you provide through contact forms or discovery call bookings.
  • Information shared during coaching sessions or whilst delivering training.
  • Payment and billing information.
  • Communications between you and Think Kinetic Ltd.
  • Technical information such as IP address, browser type and cookies.

 

Special Category Data

As a coaching business, you may voluntarily share information relating to your health, neurodivergence or wellbeing. This information is treated as special category personal data under UK GDPR and is processed only where necessary to provide coaching services and with an appropriate lawful basis.

 

How We Use Your Information

We use your information to:

  • Respond to enquiries.
  • Arrange and deliver coaching sessions.
  • Provide coaching
  • Maintain coaching records.
  • Process invoices and payments.
  • Send resources or information you have requested.
  • Improve our services.
  • Meet legal and regulatory obligations.

 

Lawful Bases

We process personal information under one or more of the following lawful bases:

  • Consent.
  • Performance of a contract.
  • Legitimate interests.
  • Compliance with legal obligations

 

How We Store Your Information

Your information is stored securely using password-protected systems and appropriate technical and organisational security measures. We only keep information for as long as necessary to provide our services and comply with legal obligations.

 

Sharing Your Information

We do not sell your personal information.

Information may be shared with trusted service providers (such as payment processors, scheduling software or secure cloud storage providers) where necessary to operate our business. These providers are required to protect your information.

We may also disclose information where required by law.

 

Marketing

We will only send marketing communications where you have opted in or where we are otherwise permitted to do so. You can unsubscribe at any time.

 

Cookies

Our website may use cookies and analytics to improve your experience and understand how visitors use the site. You can control cookies through your browser settings.

 

Your Rights

Under UK GDPR you have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion where appropriate.
  • Restrict or object to processing in certain circumstances.
  • Request data portability where applicable.
  • Withdraw consent where processing is based on consent.
  • Complain to the Information Commissioner’s Office (ICO).

 

Retention

Coaching records and personal information are retained only for as long as reasonably necessary for coaching, legal, tax and insurance purposes before being securely deleted.

 

Data (Use and Access) Act 2025

Think Kinetic Ltd is committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Data (Use and Access) Act 2025 (DUAA).

The DUAA introduces a number of updates to UK data protection law, helping organisations use personal data responsibly while maintaining strong privacy protections for individuals. We regularly review our privacy practices to ensure they remain compliant with current legislation.

For more information about how Think Kinetic Ltd applies the requirements of the Data (Use and Access) Act 2025, including any additional policies or procedures we have adopted, please see our Data (Use and Access) Act (DUAA) Compliance Statement.

This document should be read alongside this Privacy Policy.

 

Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

 

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Kathleen Helm

Think Kinetic Ltd

hello@thinkkinetic.co.uk